Question 1

Cookies and Privacy Policy

Accepted Answer

1 – About the Origin of your Personal Data Our website may collect some of your personal data for different purposes. To collect this data, we use the following technologies: Website: Within our website, you can fill out forms, send comments and questions, contact our team or register on our platform, and your data will be saved for later service. Messages and communications: When you communicate with our team, whether via WhatsApp, SMS, email or any other type of chat, some data may be saved for future reference and to facilitate communication with our customers and users. Offline: Some data may be collected offline, such as at events and organizations, where we may collect your email or other data to maintain communication and necessary information that you need to be aware of. Third-Party Data: Sometimes, third parties may send some of your data to our company, such as data received through social media (such as Facebook, Instagram, TikTok or other social networks), from the government or payment intermediaries.

2 – How and why we collect your data: It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our website. We emphasize that we always try to collect the minimum amount of data possible for your greater security, however, some data is essential for us to be able to deliver the best possible service and even for the website to function, as described below: Marketing: When you fill out forms and register on the website, you may receive emails with promotions and news from the website. We may collect your name, email and telephone number. Website navigation: when you browse our website, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page and other information. Contact information: when you contact us, whether by email, phone or chat, we collect your contact information, such as your name, email, telephone number and the message you sent us. Service Usage Information: When you use our Services, we collect information about your activities, such as the searches you complete, the videos you watch, the pages you visit, and the purchases you make, and when you share photos, comments, suggestions, questions, answers, information, text, files, graphics, videos, or other materials with us, we collect the information you send us. Location Information: When you use our Services, we collect precise location data to provide the services you have requested. For example, when you request a delivery service, we collect your address so that we can send the delivery to the right location.

3 – About the use of Cookies We use cookies on our website and applications to improve your browsing experience on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website. Cookies allow us to recognize your browser and provide you with the best experience when browsing our website. In addition, cookies help us understand which sections of the website are most interesting to you and which content can be recommended to you. You can block cookies in your browser at any time, or clear the cache to remove them. It is important to highlight that we try to minimize the use of non-essential cookies, but we use those necessary to deliver a better service, as provided for in the legitimate interest in the LGPD. You can disable them in your browser at any time.

4 – Who we share your personal data with: Service Providers: We share your personal data with our service providers, who provide marketing, data analysis, payments, email delivery and other services to us. These service providers may only use your personal data to perform these services for us and as instructed by us. Advertisers and Business Partners: We may also share your personal data with companies that advertise to us, or business partners. However, we will only share your personal data as instructed by you. Online Communities: When you join one of our online communities, your personal data may be visible to other members of that community. Investors: We may share your personal data with our investors. However, we will only share your personal data as instructed by you. Affiliates and Subsidiaries: We may share your personal data with our affiliates and subsidiaries. However, we will only share your personal data as instructed by you. Government Authorities and Other Parties: We may sometimes be required by law to release or disclose your information to government authorities or other parties as required by law. Or for other reasons, such as: (i) To comply with a legal obligation; (ii) To protect the rights, property or safety of the Site; (iii) To prevent actual or potential harm to property or the safety of persons; (iv) As otherwise permitted by law.

5- About your Rights in relation to the Data collected: The purpose of this text is to clarify our readers and visitors about their rights in relation to personal data. According to the General Data Protection Law (LGPD), every person has the right to information, transparency, freedom and autonomy in decision-making. With regard to personal data, the person has the right to access, correction, deletion, portability, limitation of processing and opposition. The person also has the right to refuse at any time that their personal data is used for marketing purposes and to receive commercial communications. To exercise your rights, simply contact our team. We clarify that personal data is treated confidentially and that we take any and all necessary security measures to guarantee data protection.

6 – About the security we apply to the processing of your data: Security is one of the fundamental pillars of our privacy policy. All personal data you provide to the website will be treated with complete confidentiality and security, in accordance with the applicable legal standards. To ensure the protection of your personal data, the website uses several security measures, such as: SSL (Secure Socket Layer) encryption; Firewalls; Intrusion detection systems; Constant network monitoring; Use of secure passwords; Periodic verification of system security. All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems. Our security team is constantly monitoring the systems and updating the protection measures, to ensure that your data is always secure. If you have any questions or concerns regarding the security of your personal data, please contact us.

7 – Request for modification, removal or change We understand that you may occasionally wish to modify, remove or change your personal data. If you wish to make a change, removal or modification, please contact us and we will do our best to accommodate your request. However, please note that in some cases we may not be able to accommodate your request, particularly if it is necessary to comply with our legal or contractual obligations. Also, please remember that if you request that we remove your personal data from our database, this may affect your use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so that we can discuss other options by clicking on the contact tab.

Question 2

LGPD DealerUp

Accepted Answer

Due to our commitment and partnership and the transparency that governs us, we inform you that in this space you will find all the information about how we use your data. Our goal is to bring security, reliability and efficiency to you who interact with our business. LGPD Handbook (The link will be provided to read the DealerUp handbook) Privacy Policy (the link here is already correct).

Do you know what DPO is?
Data Protection Officer = Responsible The General Data Protection Law establishes the concept of this professional: Art. 5 For the purposes of this Law, the following are considered: VIII – responsible: person appointed by the controller and operator to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD). Art. 41. The controller must appoint a person in charge of processing personal data. According to the text of Law 13.708/2019, which came into force on September 18, 2020, it requires all companies and public bodies to adapt, changing their internal personal data processing policies. Before the legislation came into force, personal data was used without rules, but in the current scenario this reality has changed.

DPO FUNCTIONS: Who will execute and manage the data protection compliance program; Who will "get their hands dirty" in relation to the personal data protection impact reports (DPIA), when requested by the ANPD; Who will draft the privacy policy and internal procedures of the program; Who will prepare and lead the security incident response plan; analyze the amount of data and the impact of the damage; Who will perform and update the risk assessment and monitor the company's data flow; Provide support to the consultancy responsible for the adequacy project; Clarify doubts and make considerations related to LGPD; revalidate, update internal procedures and processes; direct channel with data subjects and the National Data Protection Authority (ANPD); develop training and awareness-raising for employees; Facilitate and monitor compliance with privacy legislation within the departments; create and manage the company's internal committee.

GENERAL DATA PROTECTION REGULATION This is the General Data Protection Regulation of the European Union, which was the starting point for the creation of the Brazilian general data protection law.

The DPO will be responsible for all internal and external relations of the company related to the new General Data Protection Law (LGPD); focusing on bringing cultural changes within the organization.

Any questions, doubts, or problems related to privacy and data protection must be reported to this professional.

Meet the DPO of DealerUp Consulting and Systems: Marllon Mascena +55 (41) 99136-7108 lgpd@dugroup.com.br

Question 3

Privacy policy and terms of use for DuGestão and DuLeads applications

Accepted Answer

About DealerUp
Technology company focused on developing smart and digital tools that provide Dealers with management facilities, providing quality consulting and auditing to assist in decision-making. All this anywhere and at any time, in the palm of your hand!
DealerUp works integrated with the dealership's system and database. Allowing you to monitor the results of Vehicle, Parts, Workshop sales and their details in real time.

Privacy Policy (see pdf document)(https://www.dealerup.com.br/_files/ugd/7cc571_7a5c7c44130e499c9fc0bf165934396c.pdf)

Terms of Use/End User License (see pdf document)(https://www.dealerup.com.br/_files/ugd/7cc571_21c0bc36b3d84aff9899dafa2d6309c1.pdf)

https://static.wixstatic.com/media/7cc571_252006a5952349479f28f51240f76a11~mv2.png

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